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October 9th, 2014

Security_Oct07_BIn late spring of this year news broke of the biggest security issue to date - Hearbleed. Many companies leapt to secure themselves from this, but the fallout from it is still being felt. That being said, there is a new, even bigger, security problem called Shellshock that all businesses need to now be aware of.

What exactly is Shellshock?

Shellshock is the name applied to a recently uncovered software vulnerability which could be exploited to hack and compromise untold millions of servers and machines around the world. At its heart, the Shellshock vulnerability is based on a program called Bash. This is a Unix-based command program that allows users to type actions that the computer will then execute. It can also read files called scripts that contain detailed instructions.

Bash is run in a text-based window called a shell and is the main command program used by OS X and Unix. If you have a Mac computer and want to see what Bash looks like, simply hit Command (Apple Key) + Spacebar and type in Terminal. In the text-based window that opens in Bash you can enter commands using the Bash language to get your computer to do something e.g., eject a disc, connect to a server, move a file, etc.

The problem with Bash however is that it was recently discovered that by entering a specific line of code '() { :; };)' in a command you could get a system to run any following commands. In other words, when this command is used, Bash will continue to read and execute commands that come after it. This in turn could lead to a hacker being able to gain full, yet unauthorized, access to systems without having to enter a password. If this happens, there is very little you can do about it.

Why is this such a big issue?

To be clear: Shellshock should not directly affect most Windows-based machines, instead it affects machines that use Unix and Unix-based operating systems (including OS X). So why is this so big a deal when the majority of the world uses Windows-based computers? In truth, the majority of end-users will be safe from this exploit. However, the problem lies with bigger machines like Web servers and other devices such as networking devices, and computers that have had a Bash command shell installed.

While most users have Windows-based computers, the servers that support a vast percentage of the Internet and many business systems run Unix. Combine this with the fact that many other devices like home routers, security cameras, Point of Sale systems, etc. run Unix and this is becomes a big deal.

As we stated above, hackers can gain access to systems using Bash. If for example this system happens to be a Web server where important user information is stored, and the hacker is able to use Bash to gain access and then escalate themselves to administrative status, they could steal everything. In turn this could lead to the information being released on to the Web for other hackers to purchase and subsequently use to launch other attacks - even Windows-based systems. Essentially, there are a nearly unlimited number of things a hacker can do once they have access.

If this is not dealt with, or taken seriously, we could see not only increased data breaches but also larger scale breaches. We could also see an increase in website crashes, unavailability, etc.

So what should we do?

Because Shellshock mainly affects back-end systems, there is little the majority of users can do at this time. That being said, there are many Wi-Fi routers and networks out there that do use Unix. Someone with a bit of know-how can gain access to these and execute attacks when an individual with a system using Bash tries to connect to Wi-Fi. So, it is a good idea to refrain from connecting to unsecured networks.

Also, if you haven't installed a Bash command line on your Windows-based machine your systems will probably be safe from this particular exploit. If you do have servers in your business however, or networking devices, it is worthwhile contacting us right away. The developers of Bash have released a partial fix for this problem and we can help upgrade your systems to ensure the patch has been installed properly.

This exploit, while easy to execute, will be incredibly difficult to protect systems from. That's why working with an IT partner like us can really help. Not only do we keep systems up-to-date and secure, we can also ensure that they will not be affected by issues like this. Contact us today to learn how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
October 8th, 2014

iPad_Oct07_BFor iPad 2 and newer users, you are likely already aware of the fact that iOS 8 has been released, and are probably already using it. While the new version of the popular system introduces a number of great changes and features, there has been reports that the update has led to some older devices seeing a drop in their battery life. If you think this is happening to you, it would be a good idea to find out which apps are using the most battery power.

How to see the battery power apps are using on iOS 8

One of the first things you should do when you notice that your battery is draining faster than normal is to look at how much power each app is using. This can be done by:
  1. Tapping on the Settings app.
  2. Selecting General from the menu bar on the left-hand side of the Settings app.
  3. Tapping on Usage which is located in the menu that opens in the right side of the screen. Selecting Battery Usage.
In the window that opens you will be able to see basic battery information like how long you have used the device since its last charge, and how much power has been used. While this is useful in its own right, there is also valuable information about what apps are using the most power.

This data displays apps that are using the most power first, so you can quickly see what apps are power hungry and take action. In iOS 8, a new tab was actually introduced into the Battery Usage tracker, which shows a seven day running average of the most power hungry apps.

Tapping on the tab that says Last 7 Days at the top of the screen will bring this information up. This is useful because it gives you a better view of the truly power hungry apps.

What do I do with apps that are really draining my iPad's battery?

There are a number of things you can do, including:
  • Uninstalling the app: If the app with the highest battery drain isn't overly useful, then possibly the best step to take would be to uninstall it. Another option may be to look for a similar app and give that a try to see if it fares any better on battery use.
  • Change when you use the app: Some apps, like video recording suites, bandwidth or processing-heavy apps like games, drain your battery quickly when they are running. Instead of using them while on battery power, try to use them when your iPad is plugged into a power source.
  • Limit use until the app is updated: If you are experiencing battery drain, there is a good chance that other users are as well. You can either limit the use of the app until an app update is issued, (most updates will usually fix battery issues), or try to contact the developer directly. Take a look on iTunes for the app and you should see developer contact information there.
  • Dim the display: The iPad has a great display, and many apps look good when you have the display's brightness set at its brightest. The issue with this however, is that a super-bright display will drain your battery quickly. Try turning the display brightness down as low as possible in order to slow how fast the battery is drained.
  • Limit network connections: Similar to your display, having Wi-Fi or Bluetooth radios always on will also drain your battery. If you aren't connected to Wi-Fi, or don't have any Bluetooth devices, then it is best to turn them off. The reason for this is because if they are on, they constantly look for a connection which eats up battery power.
If you are looking for more ways to decrease or manage the power drain on your iPad contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic iPad
October 2nd, 2014

Security_Sep29_BBusiness owners and managers are becoming increasingly worried about the security of their systems and networks. While the vast majority have implemented some form of security, this may not be enough. In fact, we have helped a number of businesses with flawed security measures in place. The issue is, how do you know if your security is working sufficiently? Here are five common security flaws you should be aware of.

1. Open wireless networks

Wireless networks are one of the most common ways businesses allow their employees to get online. With one main Internet line and a couple of wireless routers, you can theoretically have the whole office online. This method of connecting does save money, but there is an inherent security risk with this and that is an unsecure network.

Contrary to popular belief, simply plugging in a wireless router and creating a basic network won't mean you are secure. If you don't set a password on your routers, then anyone within range can connect. Hackers and criminal organizations are known to look for, and then target these networks. With fairly simple tools and a bit of know-how, they can start capturing data that goes in and out of the network, and even attacking the network and computers attached. In other words, unprotected networks are basically open invitations to hackers.

Therefore, you should take steps to ensure that all wireless networks in the office are secured with passwords that are not easy to guess. For example, many Internet Service Providers who install hardware when setting up networks will often just use the company's main phone number as the password to the router. This is too easy to work out, so changing to a password that is a lot more difficult to guess is makes sense.

2. Email is not secure

Admittedly, most companies who have implemented a new email system in the past couple of years will likely be fairly secure. This is especially true if they use cloud-based options, or well-known email systems like Exchange which offer enhanced security and scanning, while using modern email transition methods.

The businesses at risk are those using older systems like POP, or systems that don't encrypt passwords (what are known as 'clear passwords'). If your system doesn't encrypt information like this, anyone with the right tools and a bit of knowledge can capture login information and potentially compromise your systems and data.

If you are using older email systems, it is advisable to upgrade to newer ones, especially if they don't encrypt important information.

3. Mobile devices that aren't secure enough

Mobile devices, like tablets and smartphones, are being used more than ever before in business, and do offer a great way to stay connected and productive while out of the office. The issue with this however is that if you use your tablet or phone to connect to office systems, and don't have security measures in place, you could find networks compromised.

For example, if you have linked your work email to your tablet, but don't have a screen lock enabled and you lose your device anyone who picks it up will have access to your email and potentially sensitive information.

The same goes if you accidentally install a fake app with malware on it. You could find your systems infected. Therefore, you should take steps to ensure that your device is locked with at least a passcode, and you have anti-virus and malware scanners installed and running on a regular basis.

4. Anti-virus scanners that aren't maintained

These days, it is essential that you have anti-virus, malware, and spyware scanners installed on all machines and devices in your company and that you take the time to configure these properly. It could be that scans are scheduled during business hours, or they just aren't updated. If you install these solutions onto your systems, and they start to scan during work time, most employees will just turn the scanner off thus leaving systems wide-open.

The same goes for not properly ensuring that these systems are updated. Updates are important for scanners, because they implement new virus databases that contain newly discovered malware and viruses, and fixes for them.

Therefore, scanners need to be properly installed and maintained if they are going to even stand a chance of keeping systems secure.

5. Lack of firewalls

A firewall is a networking security tool that can be configured to block certain types of network access and data from leaving the network or being accessed from outside of the network. A properly configured firewall is necessary for network security, and while many modems include this, it's often not robust enough for business use.

What you need instead is a firewall that covers the whole network at the point where data enters and exits (usually before the routers). These are business-centric tools that should be installed by an IT partner like us, in order for them to be most effective.

How do I ensure proper business security?

The absolute best way a business can ensure that their systems and networks are secure is to work with an IT partner like us. Our managed services can help ensure that you have proper security measures in place and the systems are set up and managed properly. Tech peace of mind means the focus can be on creating a successful company instead. Contact us today to learn more.
Published with permission from TechAdvisory.org. Source.

Topic Security
October 1st, 2014

BCP_Sep29_BWhen it comes to business continuity, many business owners are aware of the fact that a disaster can happen at any time, and therefore take steps to prepare for this, usually by implementing a continuity plan. However, the reality is that many businesses implement plans that could lead to business failure. One way to avoid this with your continuity strategy is to know about the common ways these plans can fail.

There are many ways a business continuity or backup and recovery plan may fail, but if you know about the most common reasons then you can better plan to overcome these obstacles, which in turn will give you a better chance of surviving a disaster.

1. Not customizing a plan

Some companies take a plan that was developed for another organization and copy it word-for-word. While the general plan will often follow the same structure throughout most organizations, each business is different so what may work for one, won't necessarily work for another. When a disaster happens, you could find that elements of the plan are simply not working, resulting in recovery delays or worse. Therefore, you should take steps to ensure that the plan you adopt works for your organization.

It is also essential to customize a plan to respond to different departments or roles within an organization. While an overarching business continuity plan is great, you are going to need to tailor it for each department. For example, systems recovery order may be different for marketing when compared with finance. If you keep the plan the same for all roles, you could face ineffective recovery or confusion as to what is needed, ultimately leading to a loss of business.

2. Action plans that contain too much information

One common failing of business continuity plans is that they contain too much information in key parts of the plan. This is largely because many companies make the mistake of keeping the whole plan in one long document or binder. While this makes finding the plan easier, it makes actually enacting it far more difficult. During a disaster, you don't want your staff and key members flipping through pages and pages of useless information in order to figure out what they should be doing. This could actually end up exacerbating the problem.

Instead, try keeping action plans - what needs to be done during an emergency - separate from the overall plan. This could mean keeping individual plans in a separate document in the same folder, or a separate binder that is kept beside the total plan. Doing this will speed up action time, making it far easier for people to do their jobs when they need to.

3. Failing to properly define the scope

The scope of the plan, or who it pertains to, is important to define. Does the plan you are developing cover the whole organization, or just specific departments? If you fail to properly define who the plan is for, and what it covers there could be confusion when it comes to actually enacting it.

While you or some managers may have the scope defined in your heads, there is always a chance that you may not be there when disaster strikes, and therefore applying the plan effectively will likely not happen. What you need to do is properly define the scope within the plan, and ensure that all parties are aware of it.

4. Having an unclear or unfinished plan

Continuity plans need to be clear, easy to follow, and most of all cover as much as possible. If your plan is not laid out in a logical and clear manner, or written in simple and easy to understand language, there is an increased chance that it will fail. You should therefore ensure that all those who have access to the plan can follow it after the first read through, and find the information they need quickly and easily.

Beyond this, you should also make sure that all instructions and strategies are complete. For example, if you have an evacuation plan, make sure it states who evacuates to where and what should be done once people reach those points. The goal here is to establish as strong a plan as possible, which will further enhance the chances that your business will recover successfully from a disaster.

5. Failing to test, update, and test again

Even the most comprehensive and articulate plan needs to be tested on a regular basis. Failure to do so could result in once adequate plans not offering the coverage needed today. To avoid this, you should aim to test your plan on a regular basis - at least twice a year.

From these tests you should take note of potential bottlenecks and failures and take steps in order to patch these up. Beyond this, if you implement new systems, or change existing ones, revisit your plan and update it to cover these amendments and retest the plan again.

If you are worried about your continuity planning, or would like help implementing a plan and supporting systems, contact us today.

Published with permission from TechAdvisory.org. Source.

October 1st, 2014

OSX_Sep29_BFrom the Macbook Pro to the light Macbook Air, Apple's laptops have become a popular device for many business users. As with all other laptops, these devices can run on battery power and being able to conserve this is worth knowing about. In fact, with all Apple computers there is an energy management feature that could prove useful in configuring how much power is used.

What is Energy Saver for Mac?

Energy Saver is a feature included in all versions of OS X after version 10.6 (Snow Leopard) that allows users to configure how their computer users energy - both when running on battery and when plugged in. All Apple computers have this feature, including desktop computers, but it is most useful for those with laptops, where you can configure your laptop to extend battery life.

Accessing Energy Saver preferences

There are two ways you can access the Energy Saver function on your Mac. If you are using a laptop, you should see a battery icon in the top menu bar of the screen, usually located on the right. Press this and select Open Energy Saver Preferences…

If you don't see the battery icon at the top of your screen, or are using a desktop, then press Command + Spacebar to open Spotlight. Type Energy Saver in the bar that opens at the top of the screen and click on Energy Saver from the drop-down search results.

Looking at the Energy Saver preferences

Depending on the type of Mac you are using - laptop or desktop - you should see up to three tabs - modes of power - at the top of the screen:
  • Battery
  • Power Adapter
  • UPS (Uninterruptable Power Supply)
Clicking on any of the tabs will bring up power settings related to that particular power source.

Configuring energy use while on Battery

When you click the Battery tab you should see the following options come up (on OS X Mavericks and later.)
  • Turn display off after: This is a slider bar that allows you to set how long the computer needs to be inactive (no buttons clicked, or user interaction) before the display is turned off. When you are operating off the battery, it is a good idea to set this lower so that the display - which draws power - will be turned off quicker, saving more power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on battery power: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Enable Power Nap while on battery power: Power Nap is a feature that allows the computer to wake up every now and then in order to check for software updates. It is a good idea to turn this function off if you are worried about saving battery life, instead checking for updates when the computer is awake.

Configuring energy use while on Power Adapter

When you click on the Power Adapter tab you should see the following options:
  • Turn display off after: This is a slider which allows you to set when the display will turn off, after there has been no activity for a set period of time.
  • Prevent computer from sleeping automatically when the display is off: By default, when the display is off on your computer, it will also go to sleep, which means all non-essential components are turned off. If you are say downloading a large file, or work with an IT team who needs access to your systems at night, then this is a good option to enable.
  • Put hard disks to sleep when possible: When there is no activity, or the hard drives are not being used, your computer will shut them down, saving power.
  • Wake for Wi-Fi network access: When you switch networks, your Wi-Fi turns on, or a program requires access to the Internet, the computer will wake up.
  • Enable Power Nap while plugged into a power adapter: As above, stopping searches for software updates in the short-term to save battery life.

Configuring energy use while on UPS

When you click on the UPS tab you should see the following options:
  • Computer sleep: Is a slider bar that allows you to set how long the computer should wait after inactivity to put itself to sleep.
  • Display sleep: Is a slider bar that allows you to set how long the computer should wait when there is no activity to shut the display off while under UPS power.
  • Put hard disks to sleep when possible: When ticked, the hard disks will be put to sleep when the system isn't being used, or they are not needed.
  • Slightly dim the display while on UPS: Will lower the brightness of the screen when the power cord is unplugged in order to save more energy.
  • Start up automatically after a power failure: The UPS is designed to kick in when the power fails, and if your computer is connected to an UPS, and the power goes out - shutting it down - it will restart automatically when the power comes back on.
  • Restart automatically if the computer freezes: If your computer freezes while connected to a UPS, it will restart automatically.
You can tick each of the options as you see fit and we recommend trying out different choices to see how your power usage fluctuates. If you have any concerns about how much power your systems are using, or their overall configuration, contact us today to learn how we can help.
Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
September 24th, 2014

Windows_Sep22_BWindows 8 and 8.1 are increasingly becoming more popular, with many businesses switching over to the newer system. Often, when Windows 8 is used the office it is switched over to the desktop mode which includes the popular taskbar. Did you know that you can actually change the settings related to this?

1. Add or remove programs from your taskbar

By default, there are usually two icons on your taskbar: Internet Explorer and File Explorer. When you open a program, the icon will pop up to the right of these icons and will remain there as long as the program is open. Close it however, and the icon will usually disappear.

If you use certain programs a lot, you can 'pin' the icon to your taskbar, making it easier to launch in the future. This can be done by first opening the program, then right-clicking on the icon and selecting Pin to Taskbar. You can unpin unused programs by right-clicking on the icon and selecting Unpin from Taskbar.

Alternatively, you can drag a program's icon onto the taskbar to add it. Just drag it from the folder or your desktop to where you would like it to be on the taskbar, and it should be added.

2. Locking the taskbar

If you have added the programs you use most, and would like to ensure that they stay on the taskbar, you can lock the bar to ensure that nothing can be added or deleted without first unlocking it. Locking will also ensure that the taskbar can't be accidentally moved.

Locking the taskbar is done by:

  1. Right-clicking on the taskbar.
  2. Selecting Lock the taskbar from the pop-up menu.
Note: When you install a new program, or would like to add/modify those on the taskbar you will need to unlock it first, which can be done by right-clicking on the taskbar and clicking Unlock Taskbar.

3. Hiding the taskbar

While the taskbar is useful, some users prefer that it isn't always showing at the bottom of the screen. You can actually enable hiding of the taskbar, so it will only show it when you hover your mouse over where it should be.

This can be done by:

  1. Right-clicking on an empty space on the taskbar.
  2. Selecting Properties. Note: Don't right-click on an app's icon, as it will open the properties related to the app, not the taskbar.
  3. Tick Auto-hide taskbar.
  4. Click Ok.

4. Move the location of the taskbar

If you have a large number of apps pinned to the taskbar, or don't like it's location at the bottom of the screen you can easily move it by either:
  1. Left-clicking on an empty area of the taskbar.
  2. Holding the mouse button down and moving the cursor to the side of the screen where you would like to move the bar to.
Or:
  1. Right-clicking on an empty area of the taskbar.
  2. Selecting Properties.
  3. Clicking on the drop-down box beside Taskbar location on screen:.
  4. Selecting the location.
If the bar does not move, be sure that it is not locked.

5. Preview open apps

One interesting feature of the taskbar is that it can offer a preview of your desktop from the tile-based screen. You can enable it by:
  1. Right-clicking on an empty area of the taskbar.
  2. Selecting Properties.
  3. Ticking Use Peek to preview the desktop when you move your mouse to the Show Desktop button at the end of the taskbar.

6. Pin apps to the taskbar from the metro (tile) screen

While the tile-based Start screen isn't the most popular with business users, it can be a good way to easily add programs to your taskbar. You can do so by:
  1. Scrolling through your tiles until you find the app you want to pin to the taskbar.
  2. Right-clicking on the app.
  3. Selecting Pin to taskbar from the menu bar that opens at the bottom of the screen.
If you are looking to learn more about using Windows in your office, contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic Windows
September 24th, 2014

SocialMedia_Sep22_BSocial media has become an integral part of many business strategies, with an ever increasing number of companies adopting a variety of platforms. However, many business owners and managers are often unsure as to exactly how they can, or should, be using these platforms. In order to make things a bit easier, here is an overview of the three most common ways businesses use social media.

1. To be a resource for existing and potential clients

This approach is by far the most popular used by businesses of all sizes. The main idea here is that social media is used as essentially a two-way street where you can pass information about the company, products, and industry to your followers. In turn, they interact with the content and eventually start to turn to your profile and page when they are looking for information.

One of the best ways to be successful with this approach is to provide your followers with information about the company, facts, tips about your products and industry, and links to other relevant content.

By sharing content, users will generally interact with it more and begin to see your company as a reliable source of information. This often translates into enhanced brand awareness and potentially sales.

The downside with this approach however, is that it can be time consuming to constantly develop new content. Most companies eventually reach a point where what they produce and share is pretty much the same, and overall payoffs begin to decrease. One way around this is to work with professionals to come up with dynamic and different content.

2. To provide customer service/support

These days, when someone has a problem with a company's services or products, the first port of call for complaints is often social media, largely because it's the most convenient place to vent where you can get instant reactions.

It therefore makes sense to create support or customer service presence on these channels. Some companies have even taken to launching support-centric profiles, where customers can contact them about anything, from complaints to questions, and receive a personal answer. For many companies this is ideal because it eliminates the hassle of customers having to call a support line and dealing with automated machines.

This approach can prove useful for businesses because it often makes it easier to reach out to disgruntled customers and track overall brand satisfaction. The downside is that you will need someone monitoring services 24/7, and to respond in a timely manner which may be tough to do for many smaller businesses.

3. To sell something

There are an increasing number of businesses who have launched social media profiles with the intent of selling a product or service. The actual sales may not take place through social media but the information on these profiles and platforms channels potential customers to an online store or to contact a company directly. Social media's instantaneous nature makes for a tempting platform, especially when you tie in different advertising features and include content like coupons, and discounts.

While this hard sales line can be appealing to businesses, many users are seemingly put off of companies with profiles that only focus on selling via their platforms. The whole idea of social networking is that it is 'social'; this means real interactions with real people. Profiles dedicated only to trying to sell something will, more often than not, simply be ignored.

What's the ideal use?

One of the best approaches for small to medium businesses is to actually use a combined approach. Most people know that ultimately, businesses with a presence on social media are marketing something, but focusing solely on this could turn customers off.

A successful split that many experts have touted is the 70-20-10 rule. This rule states that you should make 70% of your content and profile focused on relevant information to your audience. 20% of content should be content from other people and 10% of content should be related to selling your products or services e.g., promotional.

If you want to use social media for support as well, it is a good idea to create a separate profile dedicated just to this end. If complaints are lodged or noticed using your main account, direct them towards the support account.

As always, if you are looking for help with your social media strategy, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
September 19th, 2014

Security_Sep15_BToday’s technology advancement has one obvious parallel: increasing security threats. One such issue which has been growing both in number and intensity is data breach. And while many businesses have turned to the cloud in the hope of improving security, there is still a chance of a collision between data breaches and cloud usage. But don’t panic just yet, there are measures you can take to avoid the headache of a cloud and data security breach.

The cloud opens up some great tech advancements for businesses and is here to stay. However, as with all tech developments, you need to also be aware of any vulnerabilities and security issues as they change and develop at the same time too. If you use the cloud and want to proactively prevent cloud-and-data security breaches then here are five tips to follow:

  1. Know your cloud apps: Get a comprehensive view of the business readiness of apps and which ones render you more or less prone to a breach. Ask yourself these questions: Does an app encrypt data stored on the service? Does it separate your data from that of others so that your data is not exposed when another tenant has a breach? The idea here is to know exactly what each cloud service employed offers and how your company uses them.
  2. Migrate users to high-quality apps: Cloud-switching costs are low, which means that you can always change and choose apps that best suit your needs. If you find ones that don’t fit your criteria, take the time to talk to your vendor or switch; now more than ever you have choices, and the discovery process in step one will help you find out what these are.
  3. Find out where your data is going: Take a look at your data in the cloud. Review uploads, downloads, and data at rest in apps to get a handle on whether you have potential personally-identifiable information (PII), or whether you simply have unencrypted confidential data in or moving to cloud apps. You wouldn’t want cloud-and-data breaches with this critical data.
  4. Look at user activities: It’s important to understand not only what apps you use but also your data in the context of user activity. Ask yourself: From which apps are people sharing content? According to tech news source, VentureBeat, one-fifth of the apps they tracked enable sharing, and these aren’t just cloud storage apps, but range from customer-relationship management to finance and business intelligence. Knowing who’s sharing what and with whom will help you to understand what policies to best employ.
  5. Mitigate risk through granular policy: Start with your business-critical apps and enforce policies that matter to your organization in the context of a breach. For example, block the upload of information covered by certain privacy acts, block the download of PII from HR apps, or temporarily block access to vulnerable apps.
The key to preventing a cloud-and-data security breach lies in careful attention to your cloud applications and user activity. Analyzing your apps and looking into user activities might be time consuming, but the minimization of cloud-and-data security breaches makes this task worthwhile. Looking to learn more about today’s security? Contact us and let us manage and minimize your risks.
Published with permission from TechAdvisory.org. Source.

Topic Security
September 17th, 2014

iPhone_Sep15_BSeptember 9 was a day eagerly anticipated by many Apple fans, largely because it was the day the company held their nearly annual announcement of new devices. This year the company announced not only two new iPhones but also a new smartwatch and some new iOS 8 features. If you missed the news then here is an overview of the new devices introduced at the event.

The iPhone 6

Before the September 9 event, rumors were flying for months about a new iPhone that Apple was working on. The company did not disappoint and announced a new version of their staggeringly popular phone. Here's an overview of the iPhone 6 specs which business owners and managers will want to know about.
  • Screen: The iPhone 6 will have a 4.7 inch screen (measured diagonally), and will sport Apple's new display, Retina HD, which has more pixels for a much improved image quality.
  • Size: The phone will be 5.44 x 2.64 inches and .27 inches thick. The device's shape has also been changed slightly with a more rounded body (compared to the iPhone 5's squared body) which should make it easier to hold.
  • Processor: This device will have what Apple calls the A8 processor. This is an improved processor over the one found in previous devices like the iPhone 5, and offers 25% faster speeds and 50% better efficiency. In other words, the device will be able to do more than previous versions, and do it faster.
  • Storage: You can choose either 16GB, 64GB, or 128GB of storage space.
  • Battery life: Apple has noted that the iPhone 6 should have the same, or slightly better, battery life than previous models. While this may not seem like an improvement, you need to take into account the bigger screen which requires more power to run.
  • Pricing: In the US, the iPhone 6 starts at USD 199 for the 16GB of storage. It should be noted that this is the price on a two year contract. If you want to purchase the model outright, prices start at USD 649 for the 16GB. Both the on-contract and outright purchase prices go up USD 100 for each increase in storage.
  • Availability: You could pre-order your device starting September 12, with it being available in many stores September 19. Chances are, the device will sell out quickly, so you may be put on a waiting list if you decide to purchase right away.

The iPhone 6 Plus

Alongside rumors about the impending iPhone 6, there were also rumors that Apple would be introducing a larger version of the iPhone 6 that is designed to compete with the various "phablets" (small tablets with phone capabilities) which are immensely popular these days. They did indeed announce a new, larger version of the iPhone 6 called the iPhone 6 Plus. Here is an overview of the major details that will benefit business owners and managers.
  • Screen: The iPhone 6 Plus will have a 5.5 inch screen (measured diagonally), and will sport Apple's new display, Retina HD, which has more pixels, meaning image quality will be much improved.
  • Size: The phone will be 6.22 x 3.06 inches and .28 inches thick. The device's shape has also been changed slightly with a more rounded body. It may take time to get used to the screen size and some users may not be able to use the device comfortably with one hand.
  • Processor: This device will have what Apple calls the A8 processor. This is an improved processor over the one found in previous devices like the iPhone 5, and offers 25% faster speeds and 50% better efficiency. In other words, the device will be able to do more, faster, than previous versions.
  • Storage: You can choose either 16GB, 64GB, or 128GB of storage space.
  • Battery life: Apple has noted that the iPhone 6 Plus will have a larger battery that supposedly offers 24 hours of talk time. Because this device hasn't been fully tested yet, it's difficult to tell what the actual battery life will be like, but it will likely be enough to get you through a day of moderate use.
  • Pricing: In the US, the iPhone 6 Plus starts at USD 299 for the 16GB of storage. It should be noted that this is the price if you get the device on a two year contract. If you want to purchase it outright, the device starts at USD 749 for the 16GB. Both the on-contract and outright prices go up USD 100 for each increase in storage.
  • Availability: Pre-orders for the device started September 12, but it was quickly sold out. Apple has noted that it should be in many stores as of September 19.

The Apple Watch

Apple wasn't done with just two mobile devices however, they also proved rumors true and announced a new device - the Apple Watch. This is Apple's take on the smartwatch that appears to be gaining traction with many users.

The Apple Watch is a rectangular device that is worn on the wrist and, as the name implies, is a watch. Well, a watch with numerous features that many users will no doubt enjoy. The device has a knob at the top-left which Apple calls the "digital crown", that you use to navigate the device. For example, pressing it opens the device's home screen, while turning it will zoom the face.

You can also interact the device via touch. For example, you will be able to swipe up from the bottom of the screen to open a feature Apple calls Glance. This provides you with useful information like the date, weather, notifications, etc.

Because typing on a device that is on your wrist is pretty much impossible to do accurately, the device supports voice commands and even interaction with Siri. The Apple Watch also has a multitude of sensors including health related ones like a heart rate sensor.

So far, it appears like this device is mainly aimed towards individual users, but business users who are looking for a way to interact with their devices or a different way to keep track of their most important information like calendars, etc. may find it useful too.

If the watch sounds interesting, you are going to have to wait for a while, as Apple has said it won't be released until the spring of 2015. While this may seem like a long time to wait, it could prove to be positive, as it gives the company more time to perfect the device. When released, Apple has noted that the Apple Watch will start at USD 350.

New iOS 8 features

New devices weren't all that was introduced at the event, Apple also talked about some new features that will be introduced in iOS 8.
  • Near Field Communication (NFC) and ApplePay - Both the new iPhone 6s and the Apple Watch will ship with NFC chips in the device. These can be used in conjunction with Apple's new pay service, ApplePay. Like other similar apps, you will be able to use your phone as a wallet, and swipe it over pay terminals to pay for items. Your payment information is stored in Passbook which creates a unique ID for each credit card, but does not store your credit card information.
  • Enhanced navigation - With bigger screens on both of the new iPhones, many users will want to hold the phone in landscape (horizontal) mode for easier viewing of apps. iOS 8 will enable this.
  • New gesture - Reachability - Reachability is a new gesture that will allow users to quickly switch the content at the top of the screen by tapping twice on the Home button.
For those of you who have an existing iPhone or iPad, you should have been asked to upgrade to iOS 8 when it came out September 17.

If you are looking to learn more about the iPhone 6, 6 Plus, Apple Watch, or iOS 8, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
September 11th, 2014

MobileGeneral_Sep08_BOur mobile devices are quickly becoming so highly integrated into our lives that it can be difficult to imagine life without them. But, there will come a time when you decide to upgrade to a new device. When this does happen, you may consider selling your old device. If you do decide to do this, one thing you should ensure you have done is to deauthenticate your apps.

What exactly is deauthentication?

Some apps, although not all, require that you authenticate your device in order for them to work. Many developers who ask users to authenticate their device do so in order to either prevent copies of the software from being created and utilized, or to ensure that the device and app can communicate securely.

Some examples of apps that ask for authentication include those that use multi-factor authentication, password managers, and apps that require a subscription or credit card information, etc. On some devices you even need to enter a code or key, much like installing software on a new computer, in order to activate all the features of the app.

The main reason many developers require authentication is connected to security. As security is becoming an ever more pressing issue, there is a good chance that we will see more apps asking users to authenticate their devices in the future.

The issue with this is that when you go to sell your device you will likely need to purchase the app again or the buyer of the device won't be able to set up their own account.

Common apps you should deauthenticate

Apps with subscription services: This includes apps like Google Play Music, Spotify, Office for iPad, cloud storage apps that you have linked your device to, etc. These apps are usually either linked with your device or your phone number so it is a good idea to deauthenticate them.
  1. Kindle app: The Kindle app is actually linked to your device and users who want to use the app will likely not be able to if the device is linked to your account. You can unlink devices by going to the Amazon site, logging in and selecting Manage your Content and Devices when you hover over your account name.
  2. Password management apps: These apps usually require that you authenticate your device to use a particular service. If you try to log in on a new device, these apps may not work properly.
  3. Chat apps: Some chat apps like WhatsApp or Line require that you register for the service using your phone number. If you are keeping your number, you shouldn't have to deauthenticate, but if you are getting a new number, you should go into the account settings of each app and unlink your number. WhatsApp for example has a feature that allows you to move your number to a new device.
  4. Any app or service that you have linked credit card information to: While you ordinarily don't have to physically deauthenticate these apps, as the information is usually linked to an account and password, it is a good idea to unlink your credit card with any app on your phone before you hand it over. This will help ensure that credit card information is not stored or accessible.
When it comes to the major app stores, e.g., Windows Phone Store, Google Play, and iTunes, you will often see that your device has been linked to your account. If you are going to sell your device, the best course of action is to reset using the factory reset option. This will delete all data and installed apps on the device. This will often be enough to deauthenticate all apps.

If you are looking to learn more about getting rid of your older devices, contact us today.

Published with permission from TechAdvisory.org. Source.